Despite being terrific Android phones running the purest form of Google’s mobile OS, both the Pixel 2 and Pixel 2 XL are rife with their collection of problems. While Google has managed to address some of these problems via software updates, a new problem has forced both devices to randomly reboot, giving users one heck of a headache.
Diving deep into support forums, one clever Pixel 2 user found out that the problem has to do with the LTE chip present in both smartphones.
Read more: Pixel 2 and Pixel 2 XL: List of problems users have been encountering so far
“I KNOW WHY THIS IS HAPPENING!!! It’s from being in a low signal area and LTE – for example when I’m at home on wifi it rarely happens, once I leave my wifi area (low signal area, LTE comes and goes) reboots happen constantly . . . So I went into Settings -> Network and Internet -> Mobile Network and change Preferred network type to only use 3G = NO MORE REBOOTS!
Can someone else please confirm this?
Obviously leaving LTE off is not feasible, but hopefully it points Google in the right direction for fixing this . . . . .”
A low-level signal of 4G is the reason why Pixel 2 and Pixel 2 XL owners are experiencing such problems so currently the only feasible thing to do would be to disable LTE connectivity for now. While this advise itself is not a convenient solution, Google and its software developers will have work round the clock to ensure that a software update is ready to tackle this problem at the earliest.
At the same time, Google support is also advising users that have been plagued with this random reboot problem to submit their devices under the company’s warranty program.
Has your Pixel 2 or Pixel 2 XL started giving you similar issues?
