We’ve seen Unfortunately Messages has stopped error on a number of Andorid devices. Today, we will tell how to Fix Unfortunately Messages has stopped error on Samsung Galaxy Note 9. Whenever you started seeing this error message, that means your stock Messages App is started crashing. Once it does, you won’t be able to send or receive any text message. Keep reading and you will find some potential solutions to fix this error.
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Samsung Galaxy Note 9: Unfortunately Messages has stopped
In this post, we’ll help you troubleshoot your Galaxy Note 9 and you will able to Fix Unfortunately Messages has stopped error.
Clear Cache and Clear data:
- One your Android device, open Settings > Applications / Applications Manager > All Apps
- Scroll all the way down and locate Messages.
- Tap Messages to open its settings.
- If you’re using Android Marshmallow or higher, you will have to tap Messages > Storage to open cache and data options.
- Now tap Clear Data and Clear Cache.
- Now restart your Android device now.
Perform a Factory Reset:
You need to create a complete backup of your device before you perform a Factory Reset. [ How to Backup Your Entire Android Device to PC ].
- Turn off your device.
- Now press and hold home+Power+Volume Up key.
- Release the power button once you see the logo, but keep holding home and Volume up keys.
- Now when you see Android logo, let go both buttons.
- Use the volume down button to navigate and highlight wipe data/factory reset.
- Now use the power key to select the option.
- You have to select ‘Yes‘ when you’ll be prompted for the next menu.
- Now wait for the process to be completed, once it’s done highlight ‘Reboot system now’ and press power button to select it.
- All Done.
Clear System Cache:
- Turn off your device.
- Now press and hold home+Power+Volume Up key.
- Release the power button once you see a logo, but keep holding home and Volume up keys.
- Now when you see Android logo, let go both buttons.
- Use the volume down button to navigate and highlight wipe cache partition.
- Now use the power key to select the option.
- You have to select ‘Yes‘ when you’ll be prompted to the next menu.
- Now wait for the process to be completed, once it’s done highlight ‘Reboot system now’ and press power button to select it.
- All Done.
Download the Latest Version:
Most of the time, Unfortunately, Messages has stopped error got fixed after installing the latest update of the Messages. You can download the latest version from the Samsung Store. If you got no update in your region till now. You can download the Samsung Messages APK from the following link.
Reboot your device:
The ultimate solution for all the problems is to reboot your device at first instance. Hold down the power button until you see the pop-up. Tap on Reboot.
Boot into Safe Mode:
Safe Mode disables all the third-party applications on your phone. You can boot your Note 9 in Safe Mode and check the Messages after that. If the Messages works fine in the Safe Mode and you can easily send and receive messages. It would mean that a third-party application has compatibility issues. In such a case, you will have to go through all of your apps and uninstall the ones you think can be the culprit. Here is how to boot into the Safe Mode.
- Turn off the phone.
- Now turn on the phone and press the Volume Down Key. Keep it pressed unless you see the home screen.
- After getting into the home screen, let the key go.
- You will now find the “Safe Mode” watermark on the lower left corner of the screen.
That’s all.
