How to fix OnePlus 6 Fingerprint not working


OnePlus 6 is one of the best devices from the Chinese phone maker. The phone comes with a bold design and top-notch specifications. The device is in use by millions of users all across the world. Recently, some OnePlus 6 users started reporting an issue with the fingerprint scanner. The OnePlus 6 fingerprint not working was first reported by a Redditor which was later confirmed by a handful of other users. Some users linked this issue with the latest Android Pie update while some suggested its a hardware issue. A few users were able to fix the OnePlus 6 Fingerprint after applying easy solutions. If you are facing a similar issue on your OnePlus 6, it’s time to fix it. As you scroll through this guide, you will find the steps to fix OnePlus 6 fingerprint scanner not working. A recap of OnePlus 6’s spec-sheet will be followed by the Fingerprint Scanner fix below.

OnePlus 6 Fingerprint Scanner
Image of OnePlus 6 Fingerprint Scanner

OnePlus 6

OnePlus 6 was released last year as the successor of the OnePlus 5T. With the OnePlus 6, the company fully opted for the notch culture. The OnePlus 6 came in with a 6.28-inch Optic-AMOLED screen. This screen has an aspect ratio of 19:9, thanks to the notch mounted right in the middle.

OnePlus 6
Image of OnePlus 6

OnePlus 6 is equipped with the Qualcomm Snapdragon 845 CPU. This phone came with a RAM of 6GB or 8GB with internal storage of 128GB or 256GB. This phone has dual cameras at the back including a 16MP and a 20MP shooter. On the front, it has a single 16MP camera. There’s a fingerprint scanner mounted right next to the rear cameras.

OnePlus 6 has a 3300 mAh battery. This phone uses USB Type-C for connection and charging. There is a headphone jack on this phone. This was probably the last OnePlus smartphone to have a headphone jack. The OnePlus 6 comes in Black, White, and Red colors.

OnePlus 6 Fingerprint Scanner not working

As mentioned above, the OnePlus 6 owners linked the fingerprint scanner problem to a number of factors. At first, the OnePlus 6 owners were found saying that this issue popped up after installing the latest Android Pie update. In the Android Pie update, the pocket mode of the phone got malfunctioned. In the Pocket Mode, the phone is supposed to stay asleep and immune to accidental touches.

This actually makes a lot of sense that the phone doesn’t come out of Pocket Mode even after taking it out of your pocket. The fingerprint scanner fails to respond and that’s when the problem occurs. The OxygenOS carrying this bug has the version number 9.0.2.

While most of the users reached a consensus regarding this issue to be a bug in the OxygenOS 9.0.2, some reported it to be a hardware issue. A hardware issue definitely needs an examining from the service center. As long as it’s not a hardware issue on your OnePlus 6, you can pay attention to the method to fix OnePlus 6 Fingerprint scanner not working below.

Fix OnePlus 6 Fingerprint Scanner not working

These are the steps to fix a malfunctioned OnePlus 6 Fingerprint Scanner.

  1. Check your OxygenOS Version.

    On your OnePlus 6, go to Settings > About Phone > Check the OxygenOS version number. If it’s 9.0.2 or below, you need to update your OnePlus 6 right away. Follow the remaining steps.

  2. Download OxygenOS 9.0.3 or higher

    Download the OxygenOS 9.0.3 or higher from the OnePlus website. Copy the downloaded file to the internal storage of your OnePlus 6.

  3. Install OxygenOS 9.0.3 on your OnePlus 6.

    On the OnePlus 6, go to Settings > System Updates > Local Upgrade > Click on the file that you just copied and install it.

  4. Restart your OnePlus 6.

    As the latest software update comes to an end, restart your OnePlus 6.

  5. All done. The Fingerprint Scanner should be working fine now.

    Your phone has been updated now and the issue is probably gone. Try using the fingerprint scanner now. Also, put the phone in your pocket and pull it out, check the fingerprint scanner afterwards. It should be working fine.

Final Words

That is all that was needed to fix a OnePlus 6 who’s fingerprint scanner is not working. If the solution given above fails to work, you can look into other solutions like clearing the cache of your phone, restarting it, deleting the current fingerprint and registering it again, or factory resetting the device. If you are facing any further problems, feel free to contact us. The best way to reach out to us is through the comments section below.

Usama is a software engineer by profession and at he uses his expertise to solve everyday consumer tech problems with his main areas of interest being Android, iOS and Windows.

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