How to fix Galaxy S7 Edge can’t connect to 4G LTE

If you happen to be one unlucky Galaxy S7 Edge owner facing 4G LTE connectivity problem, follow the steps given in this guide to fix Galaxy S7 Edge can't connect to 4G LTE. 

0

Samsung released the Galaxy S7 Edge back in 2016. Galaxy S7 Edge is still a great phone to pick up in 2018. The device is equipped with the top-of-the-line hardware of the year 2016 which is still better than the mid-range phones of 2018. It is very rare for a device like Samsung Galaxy S7 Edge to encounter a hardware or software issue, however, a SIM-related issue is something the users have been reporting recently. A slew of Galaxy S7 Edge owners reached out to me asking for a fix for the 4G LTE connectivity on the phone.

Some users reported that they were completely unable to connect to Mobile Data, while some reported that their phone could only connect to the 2G or 3G network. Let me tell you first, this is not an issue with your Galaxy S7 Edge. Your phone is completely fine. You just have to check a few configurations/settings in order to connect to 4G LTE once again. If you happen to be one unlucky Galaxy S7 Edge owner facing 4G LTE connectivity problem, follow the steps given in this guide to fix Galaxy S7 Edge can’t connect to 4G LTE.

fix Galaxy S7 Edge can't connect to 4G LTE

Contents

Fix Galaxy S7 Edge can’t connect to 4G LTE

These are the best possible fixed for the 4G LTE connectivity on your Galaxy S7 Edge. You are supposed to apply these solutions one by one. If one solution doesn’t work for you, the other will eventually work. Go ahead and fix Galaxy S7 Edge that cannot establish a 4G LTE connection.

Flight Mode must be turned off

First of all, you have to check the basic things on the phone. Pull down the notifications panel and check the Quick Toggles for Flight Mode. If the Flight Mode is turned on, turn it off immediately. If there is no Flight Mode icon in the quick toggles, open Settings > Connections > Flight Mode to check it.

Right SIM card should be selected for Mobile Data

If you are using a Dual SIM Galaxy S7 Edge having one SIM with Mobile Data and the other SIM without Mobile Data, it can cause a conflict. If the SIM without Mobile Data is selected as the preferred SIM card for Mobile Data, it will not let you use the 4G LTE. Follow these steps to fix this.

Open Settings > Connections > SIM Card Manager > Preferred SIM Card > Mobile Data > Select the right SIM card here.

Check the APN Settings

If the APN Settings are misconfigured, they can cause an issue. You can reset the APN Settings to see if this solution works.

  1. Open Settings.
  2. In Settings, go to Connections.
  3. In Connections, go to the SIM Card Manager.
  4. Click on the Network that you are currently using.
  5. Now click on Access Point Names.
  6. Click on the Menu button appearing on the top-right corner.
  7. Tap Reset to default in order to reset APN settings.
  8. Restart the phone now.

Preferred Network Type should be set to 4G

  1. Open Settings > Connections.
  2. In Connections > SIM Card Manager.
  3. Click on the network that you are using.
  4. Now open “Preferred network type”.
  5. Set it to 2G/3G/4G (Automatic) if it’s already not.
  6. Restart the S7 Edge now.

Your SIM card must have 4G Data

Are you trying to connect to 4G without having Data? If that’s the case, it is absolutely not going to work. Check the Data Bucket first. If it’s empty, buy a good Data package and start using 4G after that.

The SIM card should not be damaged, it should be rightly inserted in the phone

Using a SIM Eject Tool, pull the SIM out of the phone and check it. The SIM should not be damaged. Place it carefully in the SIM tray and insert it back into the phone. Restart the phone after doing this. Check the 4G LTE connectivity now if it’s working fine or not.

Reset Network Settings

  1. On your S7 Edge, Open Settings > About phone.
  2. Click on RESET > Reset Network Settings > Reset.
  3. Reset the Settings for Mobile Data, WiFi and Bluetooth.
  4. Restart the phone now.
  5. Try connected to 4G now.

Boot into the Safe Mode

If you are using an application to manage Data or Network on your phone, it can cause a conflict with the Mobile Data/4G. You can try disabling all the applications on your phone to check this. To do so, you will have to boot into the Safe Mode. Here is how to do this.

  1. Turn off the Galaxy S7 Edge completely.
  2. Power on the phone now.
  3. As soon as you see the Samsung Logo, press the Volume Down button.
  4. Keep the button pressed unless you see the home screen.
  5. As you see the home screen, you will find a Safe Mode watermark on the lower left corner.
  6. All apps are disabled now.
  7. Turn on Mobile Data to see if 4G LTE is working or not.

Contact your Carrier

If the solutions give above fail to fix the 4G LTE on your S7 Edge, there is a potential chance that there is something wrong with your Network Carrier. Try visiting your nearest Network Carrier Customer Care center. As long as there is nothing wrong with the hardware or software of your Galaxy S7 Edge, they should be able to fix your phone.

Conclusion

That’s all. I hope that the solutions work for you. Let me know in the comments section if you fixed the problem by using one of the solutions given above. If you have anything to add to this guide, feel free to drop it in the comments section below.

SHARE
Usama is a software engineer by profession and at TechBeasts.com he uses his expertise to solve everyday consumer tech problems with his main areas of interest being Android, iOS and Windows.

Got a question/query or a suggestion? Drop it below.