Galaxy J5 Prime Software Update Failed Error Fixed

Galaxy J5 Prime recently started receiving Android Nougat update. The update started happening through OTA. The very first region to get the OTA update is the UAE. If you have got a Galaxy J5 Prime, you can check your phone for a software update. Although the update should go smoothly for you, there is an annoying error coming up as Software Update Failed. This error comes up right when you try to install the newly downloaded update on your phone. To update your Galaxy J5 Prime to Android Nougat or any other firmware update, you have to first fix the Software Update Failed error.

Galaxy J5 Prime was released in 2016. This phone is equipped with a 5.0-inch 720P display. Galaxy J5 Prime runs on the Exynos 7570 Quad-core CPU and it has the Mali-T720 MP2 GPU inside. J5 Prime has a 2 GB RAM and its internal storage is 16 GB. A battery of 2400 mAh adds life to this cellphone. Users can find a 13 MP at its back and a 5 MP camera on the front. Galaxy J5 Prime ran on Android 6.0.1 Marshmallow out of the box. Samsung just updated it to Android 7.0 Nougat. The new firmware changes everything on the phone.

As discussed above, if you want to update your phone using a hassle-free method, it’s important to fix any issues that can come up. In this post, we will go through the tutorial to fix Galaxy J5 Prime Software Update Failed error. Follow us and upgrade the J5 Prime to the latest piece of software right now.

Fix Galaxy J5 Prime Software Update Failed Error

Tutorial#1: Clear the Cache of Galaxy J5 Prime

The first and the foremost solution is to clear the cache of your phone. You can clear the cache of the phone by following these simple steps.

  1. Turn off your Galaxy J5 Prime completely.
  2. Now press and hold Volume Up + Power + Home button to turn on the phone.
  3. As the phone turns on and shows something, let the keys go.
  4. Your phone will be in the recovery mode in a while.
  5. Now use Volume Down key and navigate to “Clear cache partition” option.
  6. Press the power key and then navigate to “Yes” option and press power key again.
  7. After clearing cache, navigate to “Reboot to the system” option in the recovery and press power key.
  8. Your phone will reboot now.
  9. Try updating your phone now, the update should go smooth. That’s all with this method.

Tutorial#2: Update your phone using Samsung Smart Switch

  1. Download and install Samsung Smart Switch.
  2. Connect your phone to the computer using the OEM data cable.
  3. Launch Samsung Smart Switch now.
  4. In the Samsung Smart Switch, click on the More button and then click on “Emergency software recovery and initialization”.
  5. Now follow on-screen instructions to update your phone using Samsung Smart Switch.

Tutorial#3: Update your phone using Samsung Odin

If the solutions given above fail to work for you, then the solution you are left with is to install the software manually. Follow this guide: How To Flash Stock Firmware On Samsung Galaxy With Odin

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