Samsung Galaxy Note 4 users are receiving Android 6.0 updates in specific countries and also carrier rolled out latest Android update. The latest update brings a lot of new improvements and features, but on the other hand users are facing a lot of issue after updating to the Android 6.0. I’ve got emails from our readers reporting issues like Galaxy Note 4 no sound on videos, Note 4 Crashes After Software Update, Note 4 Drains Fast Not Charging Completely, Note 4 Freezes, Note 4 Keeps Restarting After Marshmallow Update, Note 4 Slow Restart Issue, Note 4 Unfortunately, samsung accessory service has stopped After Software Update, Note 4 Notification Panel Missing After Marshmallow Update and more. Now let’s start the method to fix Samsung Galaxy Note 4 problems after Marshmallow update.
[note] 6/6/2016Check out more problems user are facing after marshmallow update below [/note]
Contents
Fix Galaxy Note 4 Crashes After Software Update:
Now to fix this issue, I would suggest you to factory reset your device because it will eliminate the firmware issues. Before doing this you must backup your data first and if a factory reset didn’t worked for you, try wipe data / factory reset using recovery option.
Fix Note 4 Drains Fast Not Charging Completely After Software Update:
- Try using a new battery.
- Perform a wipe cache partition from recovery.
- Clean the charging port and then plug in USB cable.
- Charge your device with PC.
- Backup your device and factory data reset.
Fix Galaxy Note 4 Freezes issue:
The best solution is that you should remove your battery and wait for few seconds, put the battery back. Use a new battery, because I’ve heard many people reporting that after replacing the battery freezes issue is fixed. If you are using SD Card on your Samsung Galaxy Note 4 take it out and restart your device.
Fix Galaxy Note 4 Keeps Restarting After Marshmallow Update:
I have faced this issue many times and there are two solutions for this issue, first if you can access recovery mode then perform a factory reset. The other solution is that you should download the latest update firmware and flash it again.
Fix Galaxy Note 4 Slow Restart Issue After Software Update:
Now since you have factory reset your device, all you can do is download the old firmware and flash it. Once your phone start working fine download the Android 6.0 and flash it using Odin. This will fix all the issue and if still your device is restarting slow try the following steps.
- Turn off your device.
- Now press and hold home+Power+Volume Up key.
- Release the power button once you see logo, but keep holding home and Volume up keys.
- Now when you see Android logo, let go both buttons.
- Use the volume down button to navigate and highlight wipe cache partition.
- Now use the power key to select the option.
- You have to select ‘Yes‘ when you’ll be prompted to next menu.
- Now wait for the process to be completed, once it’s done highlight ‘Reboot system now’ and press power button to select it.
- All Done.
Fix Galaxy Note 4 Unfortunately, samsung accessory service has stopped After Software Update:
Boot your device into Safe Mode, once your are in safe mode try the following steps.
Step#1: Open Settings on your Android device.
Step#2: Now tap on More tab.
Step#3: Tap on Application Manager from the list.
Step#4: Now select All Application by swipe to left.
Step#5: There you’ll see all your installed apps, Tap on Gallery.
Step#6: Now all you have to do tap on Clear Cache and Clear data.
Step#7: Now goto home screen and restart your device.
All Done ….
Method#2:
- Turn off your device.
- Now press and hold home+Power+Volume Up key.
- Release the power button once you see logo, but keep holding home and Volume up keys.
- Now when you see Android logo, let go both buttons.
- Use the volume down button to navigate and highlight wipe cache partition.
- Now use the power key to select the option.
- You have to select ‘Yes‘ when you’ll be prompted to next menu.
- Now wait for the process to be completed, once it’s done highlight ‘Reboot system now’ and press power button to select it.
- All Done.
Fix Galaxy Note 4 Notification Panel Missing After Marshmallow Update:
The best solutions to fix Galaxy Note 4 notification panel is missing are as follow.
- Turn off your device.
- Now press and hold home+Power+Volume Up key.
- Release the power button once you see logo, but keep holding home and Volume up keys.
- Now when you see Android logo, let go both buttons.
- Use the volume down button to navigate and highlight wipe cache partition.
- Now use the power key to select the option.
- You have to select ‘Yes‘ when you’ll be prompted to next menu.
- Now wait for the process to be completed, once it’s done highlight ‘Reboot system now’ and press power button to select it.
- All Done.
Method#2:
- Turn off your device.
- Now press and hold home+Power+Volume Up key.
- Release the power button once you see logo, but keep holding home and Volume up keys.
- Now when you see Android logo, let go both buttons.
- Use the volume down button to navigate and highlight wipe data / factory reset.
- Now use the power key to select the option.
- You have to select ‘Yes‘ when you’ll be prompted to next menu.
- Now wait for the process to be completed, once it’s done highlight ‘Reboot system now’ and press power button to select it.
- All Done.
Galaxy Note 4 Apps Freezing:
This happens whenever your device is updated and if the update was major. Now to fix Galaxy Note 4 Apps freezing, you need to wipe your cache partition using recovery mode. After that reboot your device and check everything is working fine, if not backup your device and perform a factory data reset.
Galaxy Note 4 Error 505 When Downloading Facebook App:
The main reason of this error is ” incompatibility issue “. Update your device to the latest OS and try downloading the app again if still you are getting the same error. Try the following steps below.
Open Settings->Application manager-> All Apps-> Google Services Framework and Google Play Store-> Clear Cache and Data.
Galaxy Note 4 App From Play Store Randomly Pops Up To Be Installed:
The best solution for this issue, Goto Settings->Lock screen and security->disable unknown sources.
Galaxy Note 4 Lag In Netflix App:
Open Settings->Application manager-> All Apps-> Netflix-> Clear Cache and Data.
Galaxy Note 4 App Opens After Being Updated By The Google Play Store:
Uninstall the version you are using, install the latest version and check if its working fine. If not download the old version which was working on your device. After trying this still you are not getting any success try the following method.
- Turn off your device.
- Now press and hold home+Power+Volume Up key.
- Release the power button once you see logo, but keep holding home and Volume up keys.
- Now when you see Android logo, let go both buttons.
- Use the volume down button to navigate and highlight wipe cache partition.
- Now use the power key to select the option.
- You have to select ‘Yes‘ when you’ll be prompted to next menu.
- Now wait for the process to be completed, once it’s done highlight ‘Reboot system now’ and press power button to select it.
- All Done.
My flash is randomly going off in my Note 4 since marshmallow update. I do NOT have it at to do so in the accessibility settings, though it sometimes seems to be tied to various notifications. I’ve already done a factory reset. And last week had to go to a Samsung kiosk to have the software flashed to my phone for other problems. But the flash is still going off.
try this:
Settings > My Device > Accessibility
disable flash notification
Had my note 4 since it came out, about a year later my battery started not charging properly, bought a new battery this year and now its fine. About 2 to 3 weeks ago my phones starts lagging massively, when i try to open an app it takes long and if it doesnt open it restarts and takes a while to get back on. I have cleared the partition and even did a factory reset but the problem still exist. If you can please give me some advise on how to fix this, thanks.
@disqus_jBvxAWQv4n:disqus Perform a factory data reset again and then flash a latest stock firmware on your phone. You can do so using this guide: https://techbeasts.com/how-flash-stock-firmware-samsung-galaxy-odin/
I am an IT Professional who labored through 2 weeks of struggle with my Note 4 after the Marshmallow update. Take it from me…Just do a factory reset now if you are having issues. Nothing else worked. Don’t waste your time. I had random reboots and app crashes 5-10 times daily based on phone use including every time I plugged in a charging cable. Yes a factory reset is the biggest pain in rear of all time but it in the end you will get your phone back to 100%. I have had zero issues with any apps or reboots since I did mine…wish I would have done it sooner.
My At&t Note 4 just decided to download an update last night. This morning, It asked me if I wanted to install it now, I chose yes. It took around 5 minutes to install, then, when booting up, it got to the At&t logo, and didn’t do anything else, it got really hot (I mean, like, hurt your hand, hot.). So I restarted it, wiped the cache, and removed my SD, and restarted, but nothing, same thing happens. Please Help
just factory reset….
I have cleared cache partition and done a factory reset and that has not helped. I’m still experiencing rapid battery drain, where the phone will shut off after charging fully with the battery still reading in the 90s%, plus I keep losing carrier signal, when that happens the phone will freeze and then shut off.
I had similar symptoms. I did a factory reset and am still having issues… What else can I do?
@xanderdefelipe:disqus try flashing a different stable version of Marshmallow on your phone.
Thank you for the response. After researching the steps to perform this procedure Im realizing how little I know. Following your advice, would this be considered rooting? There are many DIY instructions out there. Is there a particular site you’d recommend? Thank you in advance.
Thank you for the response. Im using a Mac and can’t find a download for JOdin3 or anything comparable. Is there a guide or instructions you could provide to simplify flashing?
@xanderdefelipe:disqus Flashing a different stock version is not considered rooting. It simply means refreshing your device. Jodin is available for Mac, if that isn’t working for you then you will have to get your hands on a Windows powered PC or Laptop. If you have one, then let me know so that I can forward you a guide.
Thanks for the clarification on rooting 🙂 Please forward me the guide. I will be using a friends PC to do the deed. Thank you!
Please tell me your device model number
Samsung Note 4 SM-N910T
I did everything that you said above but it didn’t solve my problem and the service center guys are telling that the mother board is not supporting the update and i need to change the MB, and they suggesting that its not worth doing that.
My question is why would they release the update when it’s not supported and why should i pay for that.
i had exactly the same experience today.
My one year old note 4 has been a good fellow to me until 3 weeks ago, when
this poor Marshmallow update happen. My phone is complete useless due to
this crap update from Google. It drain the battery, the screen freeze, it restart
again and again etc. I have tried all the good advices I could find on the Net,
but the situation is the same. Actually Google should be sued all over the world
for this mess which has caused so much trouble for many people.
My choice was a SamSung Note 4 which I expected should work as a phone including
the camera without any interference from others, but that is not the case.
Yes, Google supply the android system, but the phone contacts cannot be edited
without Google has access to my phone info, my pictures, voice recording, location etc. as also is the case for any simple game from the play store, which I cannot accept, so
i was actually thinking of a good old Nokia or similar.
For now I was forced to root my phone and install Lollipop 5.1.1 which just work
excellent for this phone and no sign in to Google, I can live without all this silly
control programs.
At least SamSung should make a rollback program available for Note 4 users and
other in this situation.
My Note 4 has been through all the troubles since it was updated to Marshmallow, repeated restart, frozen screen, battery drainage etc.
I tried all the good advises I could find on the Net, still same result.
But, in the end I found a solution which work very well for my phone, a SM-N910C.
Go to Samsung and download Kiss and at the same place a program
called “Smart Switch”: http://www.samsung.com/in/support/usefulsoftware/KIES/
Download both programs and install.
In Kiss install the USB drivers and back up your files.
In Smart Switch go to top right corner, click “More” and choose
“Emergency software recovery and initialization”
Now follow the instructions and factory drivers will be downloaded and installed. It takes a little time, so be patient.
I hope this will work for you also, good luck.
!!! Atention: This will 99-100% % fix your slow NOTE 4 and rondom shut downs & freezings: Download the wake lock app from the store, it’s free and run it in Partial mode. Go to settings and enable autostart and notification for that app. Your Phone will work fast and normal again, it will keep your cpu awake so you should add this in solution above, all that reset stuff, new firmware can’t fix this it’s waste of time, simply install the app wake lock from the store and select partial mode.