How To Fix Google Play Store Errors

The most essential part of the Android OS in any smartphone is the Google Play Store and there is no doubt in that. If your device’s Google Play Store is suffering through some problems and it isn’t working, it will definitely give your smartphone a colorless life as you won’t be able to install cool applications nor you will be able to update the applications. There isn’t a certain error that might occur and rip off your phone’s application installation and update capabilities, but there is a number of different errors and all of these errors have their very own cons and a specific treatment is required to fix it. Although there’s a way to install the applications without the Play Store using the APK files but having the Play Store malfunctioned is just driving a car having one or two of its tires punctured.

These errors mainly include Google Play Store Not Working, that also known as Google Play Store Force Close error, sometimes you’re unable to install an application as some “Code Error” appears, sometimes the application keeps on downloading or updating and it doesn’t show any progress in percentage, in fact the download / update status bar keeps on running. At times, the Google Play Store opens up, but it doesn’t show anything keeping the screen blank. At times, the Play Store takes too long to load. Google Play force close error is the most frustrating one and that’s the only error that pops up most of the times. After having a detailed look into the Google Play Store errors and doing some research work over the web, I was able to compile up a guide explaining all the errors and also putting up their fixes that you may find in the proceeding post.

Let’s go through the errors that I’ve short listed below.

Google Play Error
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Google Play force close error

Google Play not working / responding Error

No connection / Connection timout / Google Play going blank

    • WiFi problem. Simply remove your existing connection and add it again.

Download Unsuccessful / Application download bar keeps on running, but no progress.

    • Clearing the cache and data of Play Store, Play Services, Download Manager and cache of your device will fix this.

Google Play error 491

    • Remove Google Account from your device
    • Restart your device
    • Add your Google Account again
    • Clear Google Play Services Cache & Data.

Google Play error 498

    • Delete unnecessary applications.
    • Clear your device’s cache.

Google Play error 413

    • Clear Google Play Store cache and data.
    • Clear Google Play Service cache and data.

Google Play error 919

    • Delete all unnecessary data and files from your Android device.

Google Play error 923

    • Remove your Google Account.
    • Clear cache of your device and restart it.
    • Add your Google Account now.

Google Play error 921

    • Clear cache and data of Google Play Store and Google Play Services.

Google Play error 403

    • If your Google Account is being used on two different devices, unisntall the application in question mark and try installing it again using the correct Google Account.

Google Play error 492

    • Force stop Google Play Store, clear Google Play Store and Google Play Services cache and data.

Google Play error 927

    • This occurs if your Google Play Store is being updated and it stops the other downloads.
    • To resolve this, simply wait for the upgrade to finish.
    • Once done, clear Google Play Store cache and data.
    • Clear Google Play Services cache and data.

Google Play error 101

    • Clear Google Play Store cache and data.
    • Remove and re-add Google Account.

Google Play error 481

    • Remove your Google Account.
    • Add any other Google Account.

Google Play error 911

    • Error because of WiFi.
    • To resolve this, turn of and turn on your WiFi again.
    • If this doesn’t work, forget your current WiFi connection and add it again.
    • If it  still doesn’t resolve, try changing your WiFi connection.

Google Play error 920

    • Remove Google Account from your device
    • Restart your device
    • Add your Google Account again
    • Clear Google Play Services Cache & Data.

Google Play error 941

    • Clear Google Play Store cache and data.
    • Clear Download Manager cache and data.

Google Play error 504

    • Remove your Google Account.
    • Restart your device.
    • Add your Google Account.

Google Play error rh01

    • Clear cache and data of your Google Play Store.
    • Remove your Google Account.
    • Restart your device.
    • Add your Google Account again.

Google Play error 495

    • Clear cache and data of your Google Play Store.
    • Remove your Google Account.
    • Restart your device.
    • Add your Google Account again.

Google Play error -24

    • Happens with art users.
    • To resolve this, use a root file manager e.g. Root Explorer or ES File Explorer and go to /data/data folder
    • Find the package name of the application you want to install, you may use Package Name finder app to know the package name of the app.
    • Delete the app’s folder.
    • Re-install the app now.

Google Play error rpc:s-5aec-0

    • Uninstall Google Play Store updates.
    • Clear Google Play Store cache.
    • Clear Google Play Services cache and data.
    • Clear Download Manager cache and data.
    • Restart Google Play Store.

 

Multiple errors can be fixed by applying each of the following fixes, and in some cases multiple fixes will work for one issue / error. Wondering how to do all this now?

Well, here’s the guide to perform all the Google Play Store Error fixes

Restart Your Device

Sometimes when the Google Play Store is acting strangely, its not loading, not downloading the applications and giving the force close error, the easiest and the very first thing to try out is restarting your device. Restarting it will end all the processes in your device and help the Google Play Store to work again. If this doesn’t work, you may head towards the next solution.

Forget your WiFi network and add it again

Connection issues sometimes can be fixed using by removing and forgetting your WiFi connection from your Android device and then re-connecting it. To do so, go to Settings > Networks and Connections > WiFi > Long press your WiFi and forget it and then add it again.

WiFi

Clear Google Play Store Cache

Clearing the Google Play Store Cache can sometimes fix the errors with Google Play Store. This cache basically holds the temporary data from the Google Play Store that helps it to load quicker without taking any extra time. Clearing the cache will wipe all this data and result in fixing the loading issues with the Google Play.

To clear the Google Play Store Cache, go to Settings > Applications / Application Manager > All > Google Play Store > Clear Cache and also Clear Data.

App Manager Play Store


Clear Google Play Store Data

Google Play Store also saves the necessary data on your Android device. This data may include your searches, information regarding the applications installed on your phone and other files. Clearing the data is proved as the best solution for fixing the “Google Play Store not responding” and the force close errors.

To clear the Google Play Store data, go to Settings > Applications / Application Manager > All > Google Play Store > Clear Data.

After you clear the data, you will find that the Play Store will start as giving you a pop up for accepting the terms and conditions and it will act like a fresh application. In short, it will refresh your Play Store.

App Manager  Play Store


Uninstall & Re-install Play Store Updates

Play Store update itself as soon as an update arrives. Sometimes a new update can result in causing some difficulties for your Play Store to work properly. To get rid of this problem, you can uninstall the updates. This will uninstall the most recent update and revert your Play Store back to it’s previous state that probably will be working.

To uninstall the Play Store updates, go to Settings > Applications / Application Manager > All > Google Play Store > Uninstall Updates.

Clear Cache of the Google Play Services

In case you don’t know, Google Play Services is the essential part that keeps all the Google Apps running on your Android device. If your device is missing the Play Services or Play Services aren’t working properly, using any Google App will give you the Play Services error. When the Play Store is acting weird, clearing the cache of the Play Services can also act as a solution.

App Manager  Play Services

To clear the Google Play Services Cache, go to Settings > Applications / Application Manager > All > Google Play Services > Clear cache.

Make sure that the Download Manager is enabled

If your Google Play Store is having difficulties downloading an application, you need to check that your Android device’s download manager is working properly or not, and is it enabled or disabled. The error caused in this situation will keep the process bar for the app download running and it won’t show any progress.

To check that Download Manager is enabled or not, go to Settings > Applications / Application Manager > All > Download Manager > Enable it if it’s disabled.  Also, consider clearing Download Manager cache and data.

Download Manager

Remove and restore Gmail Account

Removing and putting the Gmail account again on your Android device can sometimes fix the issues you’re experiencing with the Android app store. To do so, Settings > Accounts > Google > Tap your current account > Remove account.

After removing the account, go to the same settings and add your account from scratch.

Account Sync  Accounts

Clear Cache of your phone

The Play Store problems do not entirely depend on the Google Play Store application or any other Google Application. The culprit may be your phone sometimes, there may be some processes or some applications store in the cache memory of your phone that are refraining the Play Store from working properly. Clearing your device’s cache can fix it in this case.

To do so, reboot your device into the recovery mode and clear its cache.

Recovery

Wipe Factory Data / Reset

The last thing if all of the solutions listed above fail. Although it is not recommended, but there’s no other choice. You may simply backup each and everything on your Android device and perform a factory data reset using the recovery mode.

That’s all. I hope that this guide helps you to get rid of the issues with your Play Store. Let us know if there’s anything else we can help you with. Thank you.

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Usama M

+Usama M: Ex Farmviller | Android Fanatic | Software Engineer,Founder - TechBeasts.com
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  • sunny

    Even after factory reset my playstore isn’t working plz help

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