Fix Galaxy A3 text messaging issue after firmware update

We have seen many Samsung Galaxy A3 users are reporting about the text messaging issue after updating the software. Here’s how to Fix Galaxy A3 text messaging issue after firmware update.

Since most of the users are telling that they started facing text messaging problems after updating the firmware. Most likely it can be triggered because of a bad firmware update. Now you don’t need to go the Samsung service center because you can fix text messaging issues on Galaxy A3 using our troubleshooting guide. Moreover, you can call your network service provider to get help.

There will be very few chances that your device is facing a hardware problem. Because if it’s then there is no option left for you. Samsung service center is the only way out for you. Let’s get started, we’ll help you fix Galaxy A3 text messaging issue after firmware update.

Fix Galaxy A3 text messaging issue after firmware update:

Following TroubleShooting steps can be performed on all other Samsung devices. All of these steps will help you fix texting issues on Samsung Galaxy A3. let’s get started.

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Clear Cache and Data of Messaging App:

• One your Android device, open Settings > Applications / Applications Manager > All Apps
• Scroll all the way down and locate Messaging.
• Tap Pokemon Go to open its settings.
• If you’re using Android Marshmallow or higher, you will have to tap Messaging > Storage to open cache and data options.
• Now tap Clear Data & Clear Cache.
• Restart your Android device now.

Open your messaging app and check how it goes. If you are in luck and your Messaging issues if fixed, no need to go any further. But if it doesn’t change a thing then proceed with the following methods.

Boot your device in Safe Mode:

After clearing the Data and cache has done nothing for you. It’s time to boot your device in Safe mode to investigate more.

• First, turn off your Samsung Galaxy A3.
• Now press and hold the power key.
• When you see Samsung Galaxy logo, release the button and then press+hold the volume down button.
• Don’t let go until your phone finishes the rebooting process.
• When you see Safe Mode in the lower left corner of the screen let go the volume down button.

Once you are in Safe Mode, try using the Messaging app. If your Messaging app is working fine safe mode, it means a third-party app is messing with your messaging app. To get that app, you need to start uninstalling all the apps you have installed recently one by one.

Uninstall Apps:

• One your Android device, open Settings > Applications / Applications Manager > All Apps
• Scroll all the way down and locate App.
• Tap App to open its settings.
• Tap on Un-install.
• Restart your device.

Delete System Cache using Recovery:

• Turn off your device.
• Now press and hold home+Power+Volume Up key.
• Release the power button once you see a logo, but keep holding home and Volume up keys.
• Now when you see Android logo, let go both buttons.
• Use the volume down button to navigate and highlight wipe cache partition.
• Now use the power key to select the option.
• You have to select ‘Yes‘ when you’ll be prompted to next menu.
• Now wait for the process to be completed, once it’s done highlight ‘Reboot system now’ and press power button to select it.
• All Done.

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Back Up your device and Factory Reset:

After going through with all of this you are in no luck. You need to factory restore your device. Heed the instructions below. Before moving on make sure you backup your Android device.

• Turn off your device.
• Now press and hold home+Power+Volume Up key.
• Release the power button once you see the logo, but keep holding home and Volume up keys.
• Now when you see Android logo, let go both buttons.
• Use the volume down button to navigate and highlight wipe data/factory reset.
• Now use the power key to select the option.
• You have to select ‘Yes‘ when you’ll be prompted for next menu.
• Now wait for the process to be completed, once it’s done highlight ‘Reboot system now’ and press power button to select it.
• All Done.

That’s all. This is how you can fix Galaxy A3 text messaging issue after a firmware update. Please tell us how was your experience in the comments section.

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